Lokal Süpermarketler Müşteri Yöneticisi

Overview

Are you ready to explore PepsiCo and be part of this iconic multinational?

PepsiCo’s strength is its people. Around the world, we’re working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities, and our business practices for winning together. We are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.

Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?

Our employees are at the heart of PepsiCo. Through the Company’s dedication to Talent Sustainability, we continue to support the development of employees.

We are looking for a Local Supermarkets Customer Manager to join our Sales team based in Istanbul. The individual will be responsible for Local Supermarkets Customer Manager and directly report to Senior Sales Manager.

A Space to Be You

PepsiCo is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.

Responsibilities

Develop customer business plan:

• Realize snacks and beverage volume & revenue targets by product group and account on monthly / quarterly / yearly basis
• Regular customer analysis reviewing previous plan and performance with key conclusions. Translate analysis into clear actions.
• Build the customer business plan according to priority KPIs of Pepsico and customers.
• Achieve hero SKU and new products distribution targets as well as market share targets. Actualize executional excellence KPI targets on primary shelf space, listed portfolio and secondary displays in account group.
• Manage promotional activity budget within plan, through mutually agreed promo calendar in line with brand and category must win battles.
• Periodical visits to the customers to develop a trusted, mutually beneficial relationship at the all appropriate points of interaction.
• Clear understanding of how the customer makes key decisions, who owns / influences / implements them and built relationships with key personnel. Facilitate multi-functional relationships between the customer and the company to influence key decisions.
• Consistent high customer service: prioritisation and solving of customer ‘issues’ within agreed time frames.
• Manage distributor operations which is servicing to managed account group (indirect local super markets) via monthly target setting and performance tracking on distributor & sales representative level.
• Formulating and close tracking personal development plan for his/her team of sales representatives under distributor payroll through regular meetings and working together in field to define development areas on critical capabilities.

Build internal multi-functional alignment to the account to achieve volume / profit goals:

• Within the specific account plan, work with line manager to focus the required internal resources against specific goals:
• Sales Finance time / resource allocation
• Trade Marketing / Category management, time / resource allocation.
• Logistics (supply chain), time / resource allocation.
• Build an account D&A plan and gain agreement to it, to deliver customer specific plans at the desired profitability.
• Communication and commitment building within field support teams.
• Input to ISOP process by submission of clear and well forecasted satisfy demand initiatives.

Execute & track the customer business plan:

• Appropriate levels of written, verbal and face to face communication with the customer.
• Presentation, negotiation and implementation of targeted plans for range, merchandising, promotions, pricing, service, and distribution.
• Complete all customer administration as required (eg. Promotional proposals, product files etc)
• Weekly store visits to validate compliance to account plans.
• Front line sales management process for sales representative capability building and store checks to define store level opportunities.
• Continually updated budget with exact status on every activity / invoice.
• Evaluation of all key customer activities within the plan (eg. Promotions)

Qualifications

• University graduate
• Minimum 3 years experience in distributor and front line sales team management
• Minimum 3 years experience in account management
• Good command of Windows applications.
• Understands &manages key business drivers
• Strategic thinking skills
• Know how on key financial concepts (mainly P&L and cash flow)
• Selling capability, negotiations, result orientation.
• Excellent communication and relationship building skills.
• Exposure and understanding of category management principals
• Ability to cope with a multitask environment.
• Executional and operational excellence.
• Military service completed for male candidates.
• Driver License ( B )

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