Sales Support Specialist

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

As the industry leader, with a dominant market position for residential investment data, analytics, and technology, Altisource is uniquely positioned, offering the most comprehensive set of untapped real estate industry data! We are looking for a Inside Sales Specialist for our growing Altisource Inside Sales team. This is a fully remote opportunity.

Job Description

WHAT YOU GET TO DO

• Take inbound and make outbound calls, emails and chats from real estate agents that reach out with questions regarding their Equator account, password resets and technical issues
• Upsell the real estate agents’ current memberships for added value in receiving qualified leads for property listings 

Qualifications

WHAT ABOUT YOU? You have…

• A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling, while meeting measurable sales goals
• Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
• Experienced in customer service, sales, and customer retention with expertise in handling customer objections and escalations
• Experience working with one or more CRM’s (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills at $14.82/hour plus monthly commissions based on conversion of memberships

Good Health

• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance

Happiness

• Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year

Our Innovation Starts with YOU!

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

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