Training Specialist – (REF5403T)

Company Description

Multifamily Property Management

Job Description

• Property Name: BBWA – Remote
• 366 SW 3rd St, Chehalis, WA 98532, USA
• Full-Time
• Unit Count: N/A

Training Specialists create and implement training and development strategies, initiatives, and programs that promote high employee performance, support the development and retention of key talent, and achieve company goals. Ideal candidate should reside within driving distance of Portland, Seattle, or Spokane in the Pacific Northwest (PNW) region.

Pay: $68,000 – $69,000 / Year

DUTIES AND RESPONSIBILITIES

1. Responsibilities:
2. Act as a company brand ambassador by embodying and demonstrating H.E.A.R.T. culture in all business interactions.
3. Create and facilitate instructor-led programs through a variety of delivery methods, including virtual, and in-person classroom settings.
4. Create and implement course presentations and materials
5. Create and maintain a safe and effective learning environment
6. Coordinate and manage training courses in the Learning Management System
7. Work with applicable global and regional business leaders to identify training needs and deliver learning solutions.
8. Coordinate all aspects of training delivery, including technology, instructor materials, and tools such as audio and video
9. Develop collaborative relationships with regional leaders to understand skill gaps and learning needs, research and compile information, and make learning and development recommendations
10. Develops collaborative relationships with appropriate business leaders and keeps them informed of strategic initiatives, functional activity, and learning and development results by preparing thoughtful, articulate, and concise updates to reinforce results related to business objectives and needs. 
11. Analyzes the effectiveness of learning and development strategies, programs, and performance solutions through identified business data, reports, and post-course assessments and offers data-based recommendations to the business.
12. Stay well-informed of current innovations in technology, processes, and standards within the industry and area of responsibility by attending internal and external training classes, researching professional resources, and applying knowledge and practices
13. Promote training and development programs and initiatives through meetings, committees, and other company communications
14. Comply with all FPI employee policies and procedures
15. Any other duties as assigned by the Training & Development management team
16. Other
17. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures 
18. Comply with all Fair Housing Laws and FPI policies and procedures
19. Promote a professional image by adhering to FPI Management’s Dress Code Policy. 
20. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
21. Perform any and all functions as directed by the supervisor, including special project assistance
22. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Qualifications

Minimum Requirements:

• High School diploma or equivalency certificate.
• Valid Driver’s License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI’s Driving Standards and Personal Vehicle Use policy.
• Preferred experience in residential property management, retail, sales, or customer service.
• Preferred 3+ years of Property Management Experience.
• Must be proficient in speaking, reading, and writing in English.
• Ability to travel 50% can increase or decrease depending on business needs.

Skills Required:

• Basic Computer Skills
• Customer Service
• Google Drive
• Google Mail (GMail)
• Internet Use

Additional Information

ESSENTIAL ATTRIBUTES

• Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
• Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

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