Software Engineer – CRM

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

We’re looking for people who thrive in dynamic teams, appreciate progressive industries, and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Job Description

The Team

The Software Engineer (CRM) is an integral member of the CRM Platforms team, a dynamic group of experts within the larger Customer Technology Team, which encompasses members across both technical and business spheres.

Operating in an Agile framework, this team is driven by the ethos of continuous improvement and innovation in the marketing technology realm. Regular Agile rituals like stand-ups, sprint reviews, and retrospectives underpin the team’s workflow, fostering transparency and iterative improvement.

About The Role

Being an intermediate member of our Engineering team you are responsible for building technical solutions, maintaining, and improving the health of technology, contributing to the overall productivity of their team and customer outcomes. You will develop software within Salesforce CRM Platform, contributing to engineering quality, and demonstrate passion for your craft through user centric, reliable, and scalable solutions.

Responsibilities

Build

• Work with other engineers to build, test, deploy and maintain software from development through to production
• Contribute to platform health, ensuring that our systems are, reliable, resilient, and efficient
• Contribute to the development of software, employing current software engineering best practices that are fit for purpose
• Work effectively within the team and contribute to existing DevOps environments
• Build software in alignment with existing frameworks and SEEK’s technology strategy
• Troubleshoots and respond to production incidents through to resolution

Execute

• Consistently write clean, well-tested, readable software, using secure coding practices, current patterns and tooling
• Collaborate within your team to deliver excellent software
• Contribute to Agile delivery rituals and practices
• Build software, applying secure coding practises in all development
• Communicate with others in a timely manner, effectively and with empathy
• Contribute to a DevOps culture through effective collaboration and regular reflection
• Understand your customers and consider their needs in all development

Support

• Take responsibility for your personal well-being, safety, work-life balance and support the well-being of other team members
• Contribute to the onboarding of new hires as required
• Comfortable with articulating different opinions with a peer/team

Strength

• Contribute to communities of practice at SEEK
• Improves self and others through inviting and providing regular feedback

process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Qualifications

Essential Qualifications, Skills and Experience

• Consistently write effective, testable, readable, and secure code in more than one language
• Sound experience using modern software development practices
• Experience with Design Patterns and Data Modelling
• Experience applying continuous integration and continuous deployment (CI/CD)
• Commercial experience with agile methodologies (e.g.: Kanban, Lean, Scrum)
• Ability to effectively communicate and contribute at team level
• Demonstrates Software development practices such as: Test Driven Development,
• Behavioural Driven Development and Clean coding
• Demonstrates empathy and compassion in supporting other team members
• Participates in user groups, meetups and conferences and/or contributes to open-source projects
• Proactively manages professional growth and identifies learning opportunities
• Experience giving and receiving effective feedback and contributing to others learning
• Building and operating highly scalable, available, performant and secure solutions
• Previous experience with either Sales & Service Cloud or CPQ & Billing
• Experience gathering and documenting requirements from partners

Salesforce Experience

• Commercial experience with Salesforce DX (Developer Experience) and scratch organisations
• Strong experience as a Software developer on the Salesforce platform
• Deliver enhancements using Salesforce Apex, Apex Triggers, Lightning Web Components, Platform Events, JavaScript and HTML/CSS
• Ability to use Salesforce SOSL / SOQL and Lightning APIs
• Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas and Validation Rules, Schema Builder

Salesforce Certifications

• Salesforce Administrator
• Salesforce Platform Developer I

Desirable Qualifications, Skills and Experience

• Has created software in two or more modern software development languages
• Uses data to support decision making
• Sharing operational support duties, including on-call support and after hours work as required
• Experience imparting knowledge and skills to team members
• Previous experience with web application development and JavaScript / TypeScript
• Previous experience with enterprise application development languages such as Java/C#
• Experience with AWS integration services such as SQS, SNS, Lambda, AppFlow, EventBridge, CloudWatch

Desirable Certifications:

• Salesforce JavaScript Developer I
• Salesforce Platform Developer II
• Salesforce Advanced Administrator
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant

Other Qualifications, Skills and Experience

• Demonstrate strong alignment to ‘Our SEEK’ culture principles
• Prior experience working in online marketplace businesses would be considered ideal
• Positive, ‘can-do’ attitude with a clear sense of initiative
• Analytical and problem-solving abilities
• Empathy and high emotional intelligence
• Openness and flexibility to different viewpoints
• Comfortable dealing with uncertainty
• Open minded collaborator with a growth mindset
• Values trust, safety and inclusion in teams

Additional Information

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don’t meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment

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