Technical Coordinator IFS Global Team

Company Description

We are SGS – a global leader in testing, inspection and certification, recognized as a benchmark in sustainability, quality and reliability. With a network of more than 2,600 branches and laboratories, we employ more than 99,600 employees who, by working together, enable a better, safer and more connected world. 

SGS Global Business Services Europe is a Shared Services Center (SSC) that is closely linked to our headquarters in Geneva. At the Katowice branch, we handle support for SGS branches in various European countries. 

Job Description

Main tasks:

• Operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
• Approve audit proposals from affiliates including audit time calculations.
• Gain and maintain the knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective IFS Proposal Worksheet approvals for affiliates.
• Ensure that all IFS administrative reviews are done in time and according to defined parameters.
• Ensure that IFS certificate issuance and uploading IFS certificates and reports is done without delays within the deadlines defined by IFS.
• Ensure the IFS Portal is updated with client details and audit information to ensure we meet the IFS targets.
• Process cancellations, suspensions and withdrawals for affiliate clients in an accurate and efficient manner to ensure all notification bodies are aware.
• Undertake any other administrative tasks allocated by the GPM.

Qualifications

This role is perfect for you if you have :

• 2+ years of full-time experience in Food industry or retail,
• First degree or tertiary equivalent in a food-related or bioscience discipline,
• Recognized HACCP qualification of a minimum of 2 days in duration with an examination,
• Proficiency in English at a minimum B2 level,
• Detailed knowledge of IFS standards. Experience and understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes,
• Proficient in Microsoft 365 (Word, Excel, PowerPoint, and Outlook),
• Strong interpersonal and communication skills, and attention to detail;

Nice to have:

• Lead auditor or technical reviewer experience in global food safety schemes (e.g., BRCGS, FSSC, IFS) across different product categories,
• Additional language proficiency;

Additional Information

What we can offer:

• A quick and secure remote recruitment process, including the possibility of signing a preliminary agreement securing future employment,
• Stable employment under an employment contract with fixed business hours from Monday to Friday (08:00/09:00 – 16:00/17:00) in a rapidly growing company in the SSC sector,
• Comprehensive onboarding tailored to the individual pace of the employee and constant support from a Team Leader,
• Work in a hybrid system with office visits in Katowice (ul. Graniczna 54) 2-3 times a month,
• Support in pursuing your career path,
• A package of additional benefits: private medical care with Medicover, group insurance, access to the My Benefit platform, co-financing for the MultiSport card, language learning subsidies, additional leave for volunteering,
• Access to a training platform and a range of specialized internal and external training sessions conducted by qualified specialists,
• Opportunity to participate in the employee referral program that rewards recommendations of new talents,
• Opportunity to actively participate in various charitable initiatives supporting local communities and organizations,
• An office located in close proximity to Galeria 3 Stawy, with convenient access from the center of Katowice,
• Dedicated parking for employees;

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