Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.
Join our SupportYourApp team as a Team Leader to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe Excited? Let’s see what it takes.
What You Will Do:
- Set clear goals, delegate tasks and set deadlines;
- Oversee day-to-day operation;
- Provide support via phone calls;
- Keep records of quality reports, statistical reviews and relevant documentation;
- Conducting training of team members;
- Monitor team performance and report on metrics;
- Working with product and support teams to ensure all client issues are resolved promptly.
Requirements:
- Fluent Turkish and English;
- Experience as a team leader or supervisor;
- Excellent communication and leadership skills;
- Analytical & Research Skills.
Will be a great plus:
- Degree in Management or training in team leading is a plus;
- Experience with native speakers;
- International exchange programs participation.
Benefits:
- Flexible schedule;
- Enjoy working remotely;
- Competitive compensation;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program) ;
- Occasional business trips.
Who we are?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Visit our website: www.supportyourapp.com
Apply
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