Client Relationship Management – Senior Analyst

Company:

Marsh

Description:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries. With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan Turkey is seeking candidates for Client Relationship Management – Senior Analyst for our Commercial Department based in the Istanbul office!

What can you expect?

An outstanding opportunity has become available for an experienced Client Relationship Management – Senior Analyst to join our Commercial team at Marsh. The successful applicant will lead account management process with a diverse range of clients.

What is in it for you?

• Great team environment with energetic and supportive colleagues
• Work-life balance
• Professional environment where your career path is supported and really matters in our global organization

We will count on you to:

• Help Account Manager review information pertaining to client insurance programs to ensure the information is accurate.
• Help support the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes and ensuring documents are issued correctly and on-time in accordance with our professional standards.
• Work with Account Manager to maintain proper records for reporting and audit purposes and process insurance and claims details into the database.
• Begin to maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.
• Assist Account Manager with ongoing client service issues to improve the client experience

What you need to have:

• University degree from a reputable university, preferably in Business Administration, Economics or Engineering
• 1+ years’ experience in account management or sales in insurance sector
• Fluent in both written and spoken English
• Ability to work effectively as a part of a team
• Advanced communication, presentation and training skills
• Energetic, self-motivated and result-oriented
• Proficiency with MS Office applications

What makes you stand out?

• Advanced client management skills
• A professional attitude with excellent inter-personal and communication skills
• Ability to understand compliance related documentation and legislation to identify outcomes which meet business needs
• Advanced time management and organisational skills
• Flexibility and adaptability to take on tasks that may be outside your comfort zone

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