Project Executive – Customer Experience

QUALIFICATIONS

• Graduated from one of the leading universities in Turkey or abroad (MBA is an asset),
• Have preferably 1 year of market research or marketing experience,
• Proficient in English (both written and oral),
• Proficiency in MS Office applications,
• Analytical minded, enthusiastic, innovative, problem solver and decision maker,
• Eagerness to contribute in a team-oriented environment,
• Be able to work with due dates,
• Have strong interpersonal and negotiation skills,
• Be willing to learn with a long term perspective,
• No military obligation for male candidates,

JOB DESCRIPTION

As a Project Executive you will provide strategic insight to our clients in the delivery of research services at our Research departments. The role will cover;

• Development of the research models for the specific needs of the client,
• Preparing proposals,
• Monitoring the surveys,
• Data analysis by statistical methods,
• Preparation of the analytical reports,
• Construction and oral realization of the presentations,
• Project coordination and implementation Client relationship management.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.

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