(Spanish & English, C1) Customer Success and Production Specialist (Turkey)

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our team as a Customer Success and Production Specialist and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?

Let’s see what it takes.

What You Will Do:

• Assist with the cooperation between customers and independent photographers;
• Apply the latest and greatest customer happiness practices;
• Provide customer service via phone calls, emails and chats;
• Communicate with developers and other departments;
• Maintain and update CRM records;
• Become a product expert and constantly grow.

Requirements:

• Fluent Spanish and English (at least C1);
• Comfortable with using a variety of software and computer programs;
• Desire to learn, research, and develop;
• Strong communication skills;
• Time-management skills;
• Customer-oriented and responsible attitude.

Will be a great plus:

• Experience with CRM systems;
• Experience in customer service;
• Technical background.

Benefits:

• Fixed schedule (Monday–Friday 10 am–6 pm, CET);
• Competitive compensation in USD;
• Enjoy working remotely;
• Financial and professional growth;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• SupportYourApp Medical Policy;
• Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

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