Admission Representative

Company Description

Chamberlain

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We’re 99,000 strong, with 31,000 students and 68,000 alumni armed with the skills, passion, and determination to make a difference in today’s complex healthcare environment. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 campuses and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

Job Description

Opportunity at a Glance

Chamberlain University is experiencing continued growth and we are looking to add colleagues to our Admissions team. Are you curious about people and learning about their goals and motivations in life? Do you believe that continuing education can positively impact a person’s life? Are you good at creating relationships, listening, and helping others reach their educational and career goals? Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments? If you answered yes to these questions, and have prior experience in recruitment, marketing, client services or consulting, the Admissions Representative role might be the career for you! Our Admissions Reps are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education.

Responsibilities

• The role of the admissions rep is to reach out to individuals via phone, take incoming calls and place outbound calls to prospective students in a call center team environment.
• Admissions representatives interview prospective students to determine their motivation for attending college, understand their career goals and the obstacles that might prevent them from starting or continuing their education, help them to overcome those obstacles, and ultimately help them identify the degree-program that best matches their needs.
• During the interview advisors present information about the benefits of education and Chamberlain University, tailoring their message to the student’s needs, motivation, and career goals.
• Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
• By networking and building relationships with their students, admissions advisors identify and contact other prospective students
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Required

• Bachelor’s Degree or equivalent relevant experience

Preferred

• A passion for higher education and the desire to help prospective students achieve their educational and career goals.
• Enjoys interacting with prospective students over the phone while creating meaningful relationships.
• Ability to craft well-written, compelling messages to our students and fellow colleagues.
• Desire to work in a team oriented environment along with the ability to work well independently.
• Goal oriented and internally motivated.
• Ability to work 1 evening per week and an occasional Saturday.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.95 and $23.65. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
• For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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