To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.
Key Responsibilities
Responsible to Restaurant Manager.
Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
Be knowledgeable of all services and products offered by the hotel.
Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
Perform up selling for all items offered by the department assigned as well as offering alternatives.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Plan daily routine checklist and station division according to the work schedule.
Skills, Knowledge and Expertise
Turkish nationality
BA/BSc in Hospitality Management or related field, preferably from hotel school.
Minimum 2 years in F&B management role.
Excellent oral and written skills both in Turkish and English.
Ability to operate computer and office equipment.
Proficiency in Excel and Word.
Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
Ability to identify and delegate tasks effectively.
Excellent organizational and time management skills.
Applies a professional, confidential and ethical approach at all times.
Works in a safe, prudent and organized manner.
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: