Busboy

Duties and Responsibilities

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests.

To ensure that mise en place is completed the shift to shift and during service in order to provide an efficient service.

To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction.

To greets guests and establish rapport in order to ensure guest satisfaction.

To ensure that the restaurant is kept clean and inappropriate order at all times.

To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards.

To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards.

To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.

To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner.

To up-sell services and products to our guests at all times, enhancing service and generating increased revenue.

To perform any tasks relating to billing according to hotel service standards and cashiering policies.

To report any guest comments or complaints to the manager on duty in In-Room Dining allowing prompt corrective action.

To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum.

To perform duties relating to counting linen on a rota basis.

To cooperate with colleagues and provide practical support.

To perform additional duties as related to the position or as prescribed by management.

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