Business Excellence Lead

Viatris İlaçları Ltd. Şti

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;

Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 

Partnership – Leveraging our collective expertise to connect people to products and services. 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

ROLE DESCRIPTION

• This role will be responsible for the execution of sales excellence and commercial capability development services (Training, Digital Channel Deployment, Sales and Marketing Services, Sales Force Effectiveness Exercises, Sales Force Optimization, Incentive Design and Calculation, In- Market Sales Reporting, CRM deployment and management and Omni-Channel Sales Force Operations) for Viatris Business in Turkey. Accountable for effective and compliant delivery of all related services.
• This role is responsible define the Key Performance Indicators (KPIs) of sales force in accordance with the company strategy and routinize KPI reporting
• This role will lead segmentation & targeting processes and aim to continuously evolve them to fit changing business needs
• This role will enable compliant and effective processes for all Sales Excellence operations in a respective market.
• This role will manage an extended workforce through vendors and contract resources.
• This role will own and lead Business Excellence service-related markets processes and technology platforms. This role will be responsible in working with IT to help realize IT infrastructure to leverage sales force related data sets.

Every day, we rise to the challenge to make a difference and here’s how the Business Excellence Lead role will make an impact:

Individual

• Ensure effective execution of the Sales Excellence and Commercial Capability Development and local market processes, and integration of technology platforms across Sales Excellence scope into the market. Continuously evolve service delivery model as required.
• Ensure smooth local operations in the market for Sales Excellence and Commercial Capability related tasks, mainly CRM Deployment and Operations, IC Design&Execution, Sales Force Effectiveness Tasks, Sales Force Optimization Tasks, In-Market Sales and Performance Reporting, Omni-channel Sales Force Operations, Sales Force Training
• Plan and execute with Global CoEs and IT a well-planned integration strategy for all platforms
• Execute across a complex multi-layer organizational matrix and rapidly changing external environment.
• Accountable for leading the implementation of strategic initiatives that leverage regional resources, processes, and technology platforms to enhance value to Sales Excellence clients while maintaining/reducing cost.
• Ensure sustainable collaborative working relationships across Sales Excellence and key enabling functions such as IT, HR, Compliance, Procurement, Finance and foster effective external relationships and influence strategic direction as needed.
• Effectively facilitate with Global Centers of Excellence: Sales Force Training, Sales Force Effectiveness, Incentive Design&Execution, Omni-channel SalesForce Operations and CRM Deployment.
• Accountable for design and budget models and funding requests for Sales Excellence Budget.
• Understand Viatris strategies, business goals, commercial support needs and. Understand long-range client strategy and ensure Sales Excellence model is flexible and scalable to meet future business needs.
• Understand the market business strategy/needs and context, and be accountable to lead, own, develop and maintain local market processes to enhance value to clients while maintaining or reducing overall costs.

Shared

• Partnering with the rest of the Emerging Markets organization to deliver on commitments Creating and sharing best practices among Emerging Markets Contributes to knowledge sharing and upskilling in IT community

About Your Skills & Experience

For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

• BA Required; MBA or equivalent Master’s level education preferred
• 10+ years in Pharmaceutical Experience
• 5+ years of team leadership experience including leading teams
• Demonstrated strong Business and Financial Acumen in order to support alignment across multiple functions.
• Demonstrated Conflict Management, Judgment and Managerial Courage which is required to handle negotiations with commercial leaders. Accountable for development of Operating Plan to include Strategy, Structure, Resourcing, Compliance and Financial Models.
• Extensive experience leading through matrix teams
• Experience in building new teams aligned around complex new business needs
• Proven track record in organizing and driving complex global projects
• Ability to synthesize a significant amount of diverse information to build a compelling, data driven investment case or an executive briefing
• Demonstrated ability to develop and lead high performing teams with very diverse backgrounds
• Working knowledge of bio pharma sector trends, Regional and Market healthcare dynamics and economics, customer landscape, and competitor trends and actions.

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.

Why Viatris?

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. You will also have the opportunity to access excellent career progression opportunities and work-life balance initiatives.

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.

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