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The Position
We are looking for a Business Partner Manager to join Roche Diagnostics Turkey.
The Business Partner Manager manages the entire lifecycle of Business Partner/Wholesaler relationships, including selection, contracting, onboarding, training, performance monitoring, and, when necessary, contract termination and transition. This role ensures compliance with internal policies, guidelines, and global standards while fostering strong strategic and operational relationships with business partners to drive sustainable growth.
Key Accountabilities
1. Business Partner Management Framework
- Define and maintain the Business Partner Management Framework, ensuring alignment with Roche Diagnostics’ global strategy and divisional standards.
- Coordinate with cross-functional teams (Finance, Legal, Compliance, Sales, Marketing, Market Access, Medical, Communication, etc.) to address partner-related needs and risks.
- Collaborate with the Legal/Quality/SHE/Compliance teams to implement compliance frameworks and standards.
- Oversee legal processes for contract renewals and terminations in partnership with the Legal team.
- Hold regional and departmental heads accountable for developing and implementing policies, procedures, and processes.
2. Strategic Partnership Management
- Manage partner relationships in alignment with the Business Partner Framework and local business partner strategy.
- Analyze and define the required profiles and capabilities of business partners to align with growth objectives.
- Develop and maintain a KPI matrix to measure, select, and assess partners for development and professionalization.
- Collaborate with stakeholders to co-create business development strategies.
- Build trust and strong relationships with partners while evaluating market trends, risks, and opportunities.
- Assess partner impact on customers and evaluate route-to-market strategies in coordination with regional heads and operations teams.
3. Operational Partnership Management
- Provide input on commercial policies, pricing models, and incentive practices for business partners in coordination with finance and commercial teams. The overall accountability for commercial policies, pricing models, and end customer (institutions/laboratories) management lies with Regional Sales Managers.
- Design and enforce internal controls for transactional relationships, including payments, receivables, and supply chain.
- Deliver regular reports on business partner performance and activities to the Head of Finance and the Leadership Team.
Qualifications and Experience
Required:
- Bachelor’s degree in Health Sciences, Business Administration, or a related field
- 5–7 years of experience in business partner/distributor management, ideally in healthcare environments.
- Proven expertise in project management and sales/operations planning.
Preferred:
- Master’s degree or postgraduate qualification in Business Administration, Marketing, Health Economics, or related fields.
- Experience in coaching and leading teams.
Essential Knowledge:
- Healthcare 3PL environments
- Governance and compliance frameworks
- GxP practices, including Good Distribution Practices (GDP) and Good Storage Practices (GSP)
- Strong commercial and business acumen.
Recommended Skills and Abilities
- Customer-oriented mindset with strategic thinking capabilities.
- Innovative, curious, and results-driven approach.
- Excellent communication and relationship-building skills.
- Collaborative team player with a focus on collective ownership and adaptability.
- Decision-making capability in fast-paced, complex environments.
- Strong analytical and systems thinking skills.
Roche Leadership Commitments
As a Business Partner Manager, you will:
- Take a genuine interest in people and their development.
- Communicate openly, truthfully, and effectively.
- Empower and trust team members to make decisions.
- Aim for extraordinary results through prioritization and simplification.
- Celebrate achievements and encourage a culture of excellence.
Roche Values
- Integrity: Open, honest, ethical, and genuine.
- Courage: Entrepreneurial and innovative.
- Passion: Energizing and inspiring others.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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