Carrier Manager, 3PL (Turkish Speaker), TR Marketplace

DESCRIPTION

Amazon’s 3PL Carrier Managers play a central role in our global business. They keep the 3PL’s complex, international supply chains working seamlessly and efficiently. You will work closely with multiple stakeholders across 3PL stakeholders & Amazon, from Operational teams who are fulfilling customer orders to business teams and everything in between. You’ll also help optimize their supply chains to make our customer experience even better and our business more cost efficient.

Key job responsibilities

• Continuous Improvement Management with carriers
• Partner with teams to advise on and manage operational challenges
• Support the planning and organisation of complex projects
• Support Contract management and contract compliance for existing and new routes/carrier
• Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
• Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
• Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network

A day in the life

Being a Carrier Manager involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.

As a Carrier Manager, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. Having so much variety in your role means you’ll be able to learn something new every day.

This role is based in our Istanbul Office.

BASIC QUALIFICATIONS

• Advanced proficiency in Turkish (verbal and written)
• 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor’s degree, or 3+ years of professional or military experience
• Experience with financial & data analysis
• Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions

PREFERRED QUALIFICATIONS

• 6 years’ of related experience.
• Masters Degree in Management, Business or related degree required.
• Previous experience and demonstrated track record in program management, supply chain management or management consulting roles.
• E-Commerce or Retail experience in MENAT preferred
• Knowledge of Advanced Excel, SQL

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