Client Success Supervisor – Turkey

Şirket Tanımı

Publicis Groupe Turkey operates with 13 agencies under its umbrella: Starcom, Zenith, Spark, Datawise, PMX, Performics, Publicis Istanbul, MSL, Leo Burnett, Voden, Digitas, Hypers, Saatchi & Saatchi. Agencies specialize in data, performance marketing, affiliate, e-commerce, content, production, media, advertising, and PR. Publicis Groupe Turkey includes more than 400 talents and is located in İstanbul.

İş Tanımı

Job Responsibilities:

• Overviewing media performance planning, optimization, reporting and invoice processes
• Having strategic ownership of digital media channels
• Managing the customer communication
• Analyzing the customer brief and leading these teams strategically by providing support to the performance and display teams
• Builds relationships with the customers and ensures the services they need are provided to receive maximum impact

Nitelikler

Expected Qualifications:

• Bachelor’s degree in Business Administration, Economics or related fields
• At least 5 years of hands-on experience preferably in media or e-commerce industry
• Client management experience, displaying a solution driven approach
• Excellent communication and presentation skills
• Good command of verbal and written English
• Strong planning and reporting skills
• Previous experience with tools like Google Analytics, Meta and Google Ads is a big plus

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