Contract to Cash Application – Senior Process Associate – Turkish – Hybrid Bucharest

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Contract to Cash Application –Senior Process Associate – Turkish – Hybrid Bucharest

We are looking for someone with previous experience and effective communication skills.

Responsibilities

The purpose of the position is processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables; ensure appropriate reporting on the process performance:

• Booking of Incoming Payments: Bank Statement and Remittance advices.
• Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
• Coordinating query resolution/dispute management: Verbal & Written Communication with client and related departments.
• Reading and learning the operating procedures, contributing to the improvement of it, calling out of all unsolved/unclear issues to the Team Leader.
• Receivables management (aging, overdue reports, SOAs, etc)
• Monthly closing activities
• Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
• Successfully graduating the training plan dedicated to the position and the tasks;
• Training other team members regarding the daily tasks whenever vital and requested by the manager;
• Updating the working procedures periodically;
• Ensure back-up for the colleagues depending on the agreed holidays calendar
• Identify and implement improving ideas together with LDT department
• There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
• Accomplish all responsibilities in line with client compliance and integrity requirements.
• Create, update, revise, and submit standard operating procedures for approval.
• Follow the training plan set by management, complete it on time, and highlight potential risks for delays.
• Act as a backup or cross-trained for another process or scope of work.

Qualifications

Minimum qualifications

• Advanced knowledge of Turkish, min. B2 .
• College or University degree in Finance/Economics or equivalent experience
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and MS Outlook
• Result oriented, strong attention to detail is a requirement
• Effective communication skills, self-motivated, ability to establish and handle multiple priorities
• Strong, passionate supporter of customer service excellence
• Teammate attitude
• Ability to be pro-active and to think “creatively”
• Self-starter, capable of working independently
• Capable of resourceful problem solving, while remaining customer-focused

Preferred qualifications

• Some experience in Finance is an advantage, experience in a multinational company
• Personal culture and ability to deal with the client properly
• High motivation and willingness to learn
• Ability to work under pressure in a dynamic environment
• Ability to work in a fast-paced environment
• Ability to be flexible and adapt to constantly changing priorities

What can we offer?

• Attractive salary;
• Stable job offers – employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and distinguished career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such frauds include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.

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