Customer Engagement Specialist (Meetings & Events)

Viatris İlaçları Ltd. Şti

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;

Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 

Partnership – Leveraging our collective expertise to connect people to products and services. 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment. 

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world. 

The Role & What You Will Be Doing 

Every day, we rise to the challenge to make a difference and here’s how the Customer Engagement Specialist (Meetings & Events) role will make an impact: 

• Execute Meeting, Congress & Event processes in compliance with local regulations/laws within the framework of Viatris Global Standard Operating Procedures (SOP) and Viatris Turkey SOPs
• Identify and report risks in the area of responsibility to the respective manager and/or management in a timely manner
• Execute registry, accommodation, flight, transfer, etc… operations of congress / courses / product promotion meetings / Video Shootings / Advisory Boards / Individual Consultancies / donations
• Order, invoice and reconciliation management in the relevant ERP (SAP/Smart Source)
• Realize MoH applications and prepare ToV reporting
• Speaker Agreement management and honoraria processes
• Prepare reports and sharing with related parties
• Support and consult the field force and head office within the framework of legislation and compliance rules
• Ensure that all events organized by the department are opened and closed correctly in systems
• Provide project management assistance when necessary

About Your Skills & Experience 

For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences: 

• Bachelor’s degree in a relevant field
• Relevant experience in the pharmaceutical industry
• Experience of managing/organizing meetings and company events. An individual who is detailed orientated, a problem solver and solution oriented, flexible, team player, excellent negotiation skills, able to travel if needed
• Mission driven and self-directed individual with a Customer Centric Mindset
• Strong Leadership and the ability to positively influence others with good stakeholder engagement skills
• Demonstrates organization skills that reflect ability to perform and prioritize multiple tasks
• Good attention to detail, with high standards of accuracy and work quality
• Highly competent with office technologies including Smart Source and Microsoft Office: Excel, Word, PowerPoint
• Working proficiency in English and Turkish language

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles. 

Why Viatris? 

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. You will also have the opportunity to access excellent career progression opportunities and work-life balance initiatives. 

Diversity & Inclusion at Viatris 

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion 

Sustainability at Viatris 

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility 

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.

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