Customer Engineer, Google Workspace in İstanbul, Turkey

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.

• 6 years of experience with cloud native architecture in a customer-facing or support role.

• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

• Master’s degree or MBA.

• Experience with cloud security including Identity and Access Management (IAM), SSO, OAuth, and 2-step verification.

• Experience with on-premise and cloud based mail delivery, routing and filtering technologies.

• Experience in mobile device management and third party integrations.

• Knowledge of Big Data, PaaS, and IaaS terminology.

When leading companies choose Google Cloud, it’s a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Technical Sales Specialist, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your experience and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.

• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.

• Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.

• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.