Customer Relationship Management Country Manager Turkey

Company Description

Get involved in environmentally friendly and safe textile production – and become part of a sustainable worldwide movement.

bluesign technologies ag is a global company headquartered in St. Gallen, Switzerland. We offer solutions for the textile industry and related sectors to produce safe and environmentally friendly products. Our customers include well-known brands, chemical suppliers, and manufacturers. Our employees include motivated professionals, focused specialists – and perhaps soon you too.

Job Description

Primary responsibilities: 

• Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in Turkey.
• Establish solid customer relations with existing customers in Turkey.
• Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
• Cooperate with SGS Istanbul in event management for bluesign events in Turkey.
• Attend trade shows of the textile industry to acquire new customers in Turkey.
• Support cross country/region CRM activities.
• Ensure achievement of regional objectives set in mid-range plan and yearly budgets.
• Support of regional and local CRM activities (cross region support)

Specific responsibilities:

• Establish the bluesign system and services in Turkey together with bluesign organization.
• Visiting potential customers on site, and networking on trade shows.
• Selling bluesign system partnerships to Manufacturers, brands and Chemical companies
• Selling IMPACT service to brands and manufacturers
• Selling DATA service to brands and manufacturers
• CRM Management
• Lead whole acquisition process.
• Acquire new customers.
• Support and Coordinate customers related activities
• Ensure payments and keep customer data’s up to date.
• Training of customer personnel in co-operation with bluesign services
• Delivering presentations, participating in Fairs, Networking
• Regular feedback on sales activities of county
• Regular feedback on competitor’s activities and market developments in Turkey
• Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.
• Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in Turkey is planned.

Qualifications

Profile

• Established and profound experience in the Turkey textile manufacturing chain (+10 years of experience)
• Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
• Great contacts to local textile industry and textile organizations/associations.

Required skills

• Excellent people skills and eloquent networker
• Excellent sales experience with a “hunter” personality
• Good knowledge of local textile industry
• High level contacts within local textile industry
• Knowledge in textile chemistry, textile processing, supply chain and brand world
• Knowledge of EU regulations for textile industry
• Organizational skills and high level of independency
• Good English skills in writing and speaking.

Additional Information

We would like to hear from candidates based in Turkey. Position can be remote but would require business trips within Turkey. 

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