Customer Relationship Management Country Manager Turkey
Company Description
Get involved in environmentally friendly and safe textile production – and become part of a sustainable worldwide movement.
bluesign technologies ag is a global company headquartered in St. Gallen, Switzerland. We offer solutions for the textile industry and related sectors to produce safe and environmentally friendly products. Our customers include well-known brands, chemical suppliers, and manufacturers. Our employees include motivated professionals, focused specialists – and perhaps soon you too.
Job Description
Primary responsibilities:
Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in Turkey.
Establish solid customer relations with existing customers in Turkey.
Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
Cooperate with SGS Istanbul in event management for bluesign events in Turkey.
Attend trade shows of the textile industry to acquire new customers in Turkey.
Support cross country/region CRM activities.
Ensure achievement of regional objectives set in mid-range plan and yearly budgets.
Support of regional and local CRM activities (cross region support)
Specific responsibilities:
Establish the bluesign system and services in Turkey together with bluesign organization.
Visiting potential customers on site, and networking on trade shows.
Selling bluesign system partnerships to Manufacturers, brands and Chemical companies
Selling IMPACT service to brands and manufacturers
Selling DATA service to brands and manufacturers
CRM Management
Lead whole acquisition process.
Acquire new customers.
Support and Coordinate customers related activities
Ensure payments and keep customer data’s up to date.
Training of customer personnel in co-operation with bluesign services
Delivering presentations, participating in Fairs, Networking
Regular feedback on sales activities of county
Regular feedback on competitor’s activities and market developments in Turkey
Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.
Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in Turkey is planned.
Qualifications
Profile
Established and profound experience in the Turkey textile manufacturing chain (+10 years of experience)
Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
Great contacts to local textile industry and textile organizations/associations.
Required skills
Excellent people skills and eloquent networker
Excellent sales experience with a “hunter” personality
Good knowledge of local textile industry
High level contacts within local textile industry
Knowledge in textile chemistry, textile processing, supply chain and brand world
Knowledge of EU regulations for textile industry
Organizational skills and high level of independency
Good English skills in writing and speaking.
Additional Information
We would like to hear from candidates based in Turkey. Position can be remote but would require business trips within Turkey.