Customer Relationship Management Country Manager Turkey

Company Description

Get involved in environmentally friendly and safe textile production – and become part of a sustainable worldwide movement.

bluesign technologies ag is a global company headquartered in St. Gallen, Switzerland. We offer solutions for the textile industry and related sectors to produce safe and environmentally friendly products. Our customers include well-known brands, chemical suppliers, and manufacturers. Our employees include motivated professionals, focused specialists – and perhaps soon you too.

Job Description

Primary responsibilities: 

  • Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in Turkey.
  • Establish solid customer relations with existing customers in Turkey.
  • Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
  • Cooperate with SGS Istanbul in event management for bluesign events in Turkey.
  • Attend trade shows of the textile industry to acquire new customers in Turkey.
  • Support cross country/region CRM activities.
  • Ensure achievement of regional objectives set in mid-range plan and yearly budgets.
  • Support of regional and local CRM activities (cross region support)

Specific responsibilities:

  • Establish the bluesign system and services in Turkey together with bluesign organization.
  • Visiting potential customers on site, and networking on trade shows.
  • Selling bluesign system partnerships to Manufacturers, brands and Chemical companies
  • Selling IMPACT service to brands and manufacturers
  • Selling DATA service to brands and manufacturers
  • CRM Management
  • Lead whole acquisition process.
  • Acquire new customers.
  • Support and Coordinate customers related activities
  • Ensure payments and keep customer data’s up to date.
  • Training of customer personnel in co-operation with bluesign services
  • Delivering presentations, participating in Fairs, Networking
  • Regular feedback on sales activities of county
  • Regular feedback on competitor’s activities and market developments in Turkey
  • Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.
  • Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in Turkey is planned.

Qualifications

Profile

  • Established and profound experience in the Turkey textile manufacturing chain (+10 years of experience)
  • Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
  • Great contacts to local textile industry and textile organizations/associations.

Required skills

  • Excellent people skills and eloquent networker
  • Excellent sales experience with a “hunter” personality
  • Good knowledge of local textile industry
  • High level contacts within local textile industry
  • Knowledge in textile chemistry, textile processing, supply chain and brand world
  • Knowledge of EU regulations for textile industry
  • Organizational skills and high level of independency
  • Good English skills in writing and speaking.

Additional Information

We would like to hear from candidates based in Turkey. Position can be remote but would require business trips within Turkey. 

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