We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
As a CX Salesforce IT Business Analyst, you will be part of our Customer Experience Program IT team, focusing on deploying and integrating our sales and marketing applications within the SGS IT ecosystem. You will collaborate with business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer engagement processes.
SGS operates in a dynamic and global environment and this role involves interaction with stakeholders across various countries on high-visibility projects within Salesforce ecosystem including: sales, customer service and potentially revenue and marketing clouds as well as some others applications part of our landscape. All our projects led from our digital hub in Madrid
Primary Responsibilities
1.Stakeholder Engagement
2.Requirements Management
3.Data-Driven Analysis & Reporting
4.Change Management & Deployment
5.Collaboration with IT and Vendors
Competencies
Why SGS?
Join Us: At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to be part of our motivated and dynamic team!
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