Data Core 3rd Line Ops. Expert

Description

Your dream job does exist. 

Discover it at Vodafone!

Join our journey as we connect for a better future. Ready?

We are looking for a Data Core 3rd Line Operation Expert

First things first: Our Brand.

We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries. 

With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry. 

We are proud to export our successful practices abroad, while transferring our global know-how to our country.

We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.

Our Spirit, Our Way.

Here are the key behaviours that help us bring our Spirit and Purpose to life: 

• Earn customer loyalty: Small things do matter. 
• Experiment, learn fast: Just take the chance. 
• Create the future: That’s possible. 
• Get it done, together: It’s up to each of us to make it happen.

Here, everyone can feel free to be themselves and express their ideas.

We are proud to have the most flexible #hybrid way of working in Turkey. 

Together with your team, you can decide which days to come to the office depending on your work requirements. 

Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafası (Friday mood :)).

And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.

Why is this role really critical to us? 

Operations, KPI Monitoring, Performance and Optimization of Packet Core Network to ensure 7 * 24 service availability and best customer experience.

How will you spend your time at Vodafone?

• Member of EPC project for new generation networks.
• Managing new KPIs and existing ones to improve service and system quality
• Developing proactive operation to reach main targets 
• High level problem troubleshooting. Working with case related team/vendor members.
• Vendor management team member for PS Core Vendors. 
• Develop operation plan and strategy to increase performance.
• Managing GW-U, UPF, AMF, SMF, GW-C, NRF, NSSF, SCEF, NEF, PCC (IoT), SMSF, Corporate AMF, SMF, GW-C, Corporate GW-U, UPF, EPG, SGSN-MME, ePDG and PCRFs operational work plans.
• Giving guidance in developing Operation & Maintenance instructions.
• Keep in scope systems and services 7*24 up and running. 
• Making all requested works suitable to change management work flow and maximo regarding minimum customer effect.
• Provide necessary support to other teams.
• To hit the targets defined by company/boards.
• Managing internal knowledge transfer to team members. 
• Sharing MoPs and guides for fresh team members to increase their competence. 
• Make troubleshooting in case of faults or service outages and solve problems.

You are just the person we’ve been looking for, if you have:

• Degree qualified in a Science or an Engineering discipline
• Min 5 years of work experience telecom industry with hands-on in Packet Core Network
• Significant experience of GW-U, UPF, AMF, SMF, GW-C, NRF, NSSF, SCEF, NEF, PCC (IoT), SMSF, Corporate AMF, SMF, GW-C, Corporate GW-U, UPF, EPG, SGSN-MME, ePDG and PCRFs
• Significant experience of PCRF Systems
• Deep understanding of Packet Core call flows, Data Roaming, Charging
• Significant experience on scripting
• Deep understanding of security systems
• Strong prioritisation skills
• Fluent English
• Strong Communication and Interpersonal skills
• Strong analytical thinking and excellent problem solving skills

Get to know us

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

This role has a #Hybrid working model

Wait for it: Our benefits!

We like to keep them flexible:

• Vflexy: Flexible Benefits Program 
• Hybrid working kit
• Ergonomic kit allowance 
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!

#LI-Hybrid 

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

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