DevOps Service Engineer – CCT

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Responsible & Service Owner for Value Added Services (VAS) products and services
• Responsible for all 7/24 Level 2 Operations in a proactive manner (Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Network Management, Technical Contract Management, Service Opex Management, Service Incident Management, Service Problem Management, etc) for corresponding products and services
• To ensure the service delivery is meeting the business and operational standards as an operation project leader(OPL)
• To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyze the trends to identify and prioritize improvements and lead them
• Implementing correct measurement of capacity demands
• Maintaining a close relationship with the respective departments (marketing, project office, infrastructure, development) to be aware of any changes to or additions to the current scope of the services

Who you are

• Experience of TCP/IP networking
• Experience on UNIX/ Linux/Windows Operating system.
• Experience of Openshift and MicroSevice architecture will be plus.
• Experience of Java, .NET Applications, Management&Debugging Tools(JConsole, Java Swiss Knife, Java Stack Trace Analyse, Java Heap Analyse, Jolokia, SoapUI, JMeter, Tcpdump, Wireshark, Fiddler, etc)
• Experience of application servers (Weblogic, WebSphere, Tomcat, Apache, Nginx, Kafka, RabbitMQ, etc)
• Experience of databases (Oracle, MsSql, MySql, Mongo, Cassandra, etc)
• Experience of monitoring tools (Wily, AppDynamics, Dynatrace, Oracle Enterprise Manager, Tivoli(Netcool), SNMP, etc)
• Experience of UNIX/Linux Shell Scripting, Windows Batch/PowerShell Scripting, Oracle PL/SQL, MSSQL systems
• Significant experience of HTTP, SIP, SS7, MAP, CAMEL, Sigtran Protocol
• Experience of Python scripting will be plus
• Good team player skills, Excellent command of English
• Ability to work with ambitious timelines in a dynamic, high-growth environment
• Strong communication / interpersonal and decision making skills – ability to balance conflicting interests
• Familiar with working in an international environment

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What’s in it for you

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!

#LI-Hybrid 

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

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