Eurorepar Business Development Manager

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

Full time

Field Based

Up to £40,000 per year plus bonus

As a Eurorepar Car Service Franchise Development Manager with the MSXI Global group, the successful candidate will have the opportunity to work across the UK identifying, prospecting and engaging dealers and independent garages to join the Eurorepar network; the fast-growing all-makes garage maintenance and repair network, supported by one of the largest global vehicle manufacturers.

The aim of the role is to grow the Vehicle Manufacturer’s network of dealers and independent garages and to increase the aftermarket parts range sales through this network.

In this role you will:

• Identify, prospect and contact suitable franchise candidates within a given area.
• Present the Eurorepar franchise membership programme to Senior Management in dealers and independent garages and explain the benefits of joining the programme.
• Provide ongoing support to franchisees in order to grow their parts sales and purchase loyalty.
• Liaise regularly with Head Office staff and project management to establish smooth on-going operations.
• Support franchise member’s events, shows and marketing initiatives.
• Induct and train franchisee members on the use of all ERCS systems & processes. Implement parts supply via the Hub network.
• Support and coach franchisee staff in customer handling and sales techniques.
• Implement and support National Programs and initiatives.
• Implement workshop reporting process, analyze results and produce action plans as necessary.
• Ensure minimum standards are adhered to for both customer service and physical standards.

Qualifications

• Previous target driven field sales experience ideally in the Motor Industry.
• Ability to develop strong relationships from first contact right through to supporting the independent repairer in joining the franchise.
• An extensive knowledge and experience of the independent franchise garage and franchise dealer operations process in particular:
• Implementation & roll out of similar projects.
• An excellent understanding of parts distribution and service offerings.
• Good knowledge of business composite data and the ability to analyse and identify issues.
• Experience of aftersales process best practice implementation.
• Excellent commercial awareness including working knowledge of budgets, KPIs, return on investment, marketing principles, training, coaching and strategic planning principles.
• Strong influencing and negotiating skills and the ability to work within tight and demanding deadlines.
• Capable of developing excellent operating relationships with Franchise Dealers and independent garages including Dealer Principals, Business Owners, Aftersales Directors, Managers, Frontline Staff and Technicians.
• Ability to work on own initiative and as part of a team .
• Computer literate, in particular MS Office

Additional Information

Working pattern and location:

• 40 hours per week
• South England
• Availability to travel up to 80% of time (field based activities)

What we can offer you:

• Competitive base salary and bonus scheme
• Company Car
• Mobile Phone, Laptop
• 25 days annual leave
• company contributory pension plan
• cash back health care scheme, life assurance
• car salary exchange scheme
• Potential to progress within the company, with global opportunities updated regularly.

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

Please be advised that applications sent via email will not be considered. To ensure that your application will be reviewed by our team, send your CV by clicking the ‘Apply’ button above.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

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