Company Description
F&B Server
Join us at Accor, where life pulses with passion!
We are thrilled to announce the upcoming opening of Levni Istanbul Hotel Handwritten Collection!
Situated along the captivating historical old city of Istanbul, the hotel offers a charming and stylish art-deco hotel experience. As with all Handwritten Collection properties, Levni Istanbul Hotel embodies the passion of its hosts through personalized touches and unique local experiences.
By working at the newly opening property of Levni Istanbul Hotel Handwritten Collection, a part of Accor Group, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Hospitality is a work of heart,
Join us and become a Heartist®.
What is in it for you:
You will be part of a world leading hospitality brand Accor, offering many other perks such as;
- Competitive net salary
- Hotel opening bonus
- Monthly supermarket bonus card
- Social support bonus card every 3 months
- Monthly transportation allowance
- Free meals on duty at employee cafeteria
- Scholarship for successful university students (either employees or their children)
- Surprise gifts for those who have a new child, those who get married for the first time, those who have bought a house for the first time
- Being member of the Accor & Levni family
- Learning & development programs
- Complimentary language classes, English, French, Spanish and more
- Career opportunities in our growing team
- A discount card to be used in Accor Hotels Worldwide
- Employee recognition incentive (Employee of the month)
- Staff appreciation party and other employee recognition events
- A job opportunity that is very easy to reach by Marmaray, Tram or Ferry.
Job Description
What you will be doing:
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
- To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests
- To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service
- To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction
- To greets guests and establish rapport in order to ensure guest satisfaction
- To ensure that the restaurant is kept clean and in appropriate order at all times
- To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications
- To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner
Qualifications
Requirements
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Have a minimum of 2 years’ experience in similar position, preferably in premium hospitality brands
- Excellent customer service skills with great enthusiasm, superior interpersonal skills, result oriented and highly self motivated
- Professional, service oriented, eager to help coworkers, adoptable with changes
- Good understanding of all hotel departments and operations
- High level of professionalism and integrity while maintaining the confidentiality of the hotel
- Knowledge and experience of F&B operation
- Knowledge of MS office programs and Micros POS system.
- Proficiency in English and Turkish.
- High attention to detail, strong organization skills, result orientation and the ability to multi-task in a fast paced environment
- A positive attitude and a can-do approach to any task
- Dynamic adaptability and flexibility to the needs of hospitality industry work schedule
- Superior communication skills
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