Field Service Engineer* – (France)

Company Description

• FULL TIME (CDI contract)
• France (80% travel in France)

Who are we?

Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.

Position Overview

TOMRA is currently looking for a Field Service Engineer to join our team in France. You will be responsible for customer service (commissioning, operation, testing, integration, optimization, maintenance, training, and repair) of our recycling sorters located at our customers’ facilities in France.

This position is ideal for the aspiring adventurer, as there will be lots of travel, mainly domestic across France, although international travel is also possible.

You will receive all the necessary training at our training center in Germany, as well as practical application in the field.

Job Description

• Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing sorting systems/processes through sampling and testing.
• Identifying opportunities to add value to our customers’ businesses by introducing complementary TOMRA products, solutions, and services.
• Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

• Technical training at BAC+2 level (Electronics / Electro-technical / Automation / Industrial maintenance or similar); OR..
• Relevant experience in on-site preventive and curative maintenance by supporting industry customers as a maintenance technician/specialist or service engineer;
• Willingness to travel approximately 80% of the time, in France (with occasional international travels);
• You have a valid car license;
• You have a solid technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation);
• You are at ease with computer programs / PC configuration;
• You are fluent in French and English languages;
• Ability to establish and maintain effective working relationships with clients, internal and external associates, and management.

Additional Information

Will be made available to you: a company car, a laptop, a telephone, as well as the necessary tools and PPE (personal protective equipment).

We offer:

• Permanent contract (CDI) with attractive remuneration;
• Innovative and fast-growing company, strong emphasis on a positive intercultural environment and diversity culture;
• International working environment, a great company spirit and an open feedback culture
• Professional and personal development: learning on the job, specialized course, conferences etc.;
• Norwegian corporate culture (no hierarchical thinking, transparent communication culture);
• Teamwork is not something to be forgotten – you will have the opportunity to work with highly qualified colleagues and to learn from each other.

Interested?

We look forward to hearing from you! Please apply with an up-to-date CV (in English).

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