Field Service Engineer* – Italy (Bologna area)

Company Description

Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. 

Join the Resource Revolution!

Job Description

TOMRA is seeking a Field Service Engineer to join our team in Italy. As a key member, you will be responsible for providing support to our customers mainly in the North-East of Italy. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.

You will receive all the necessary training at our training center in Germany, as well as practical experience in the field with the support of your experienced colleagues.

Your tasks

• Installation, commissioning, maintenance, optimization and repair of sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing of the sorting systems / process by sampling and testing.
• Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services.
• Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

• Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
• Reside in Bologna or within approximately 100 km radius of Bologna area.
• Willingness to travel 80% or more within Italy.
• Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
• In-depth knowledge of electrical systems and troubleshooting.
• Proficiency in computer programs, PC configuration, network structures.
• A certain talent for communication when dealing with people – in our case these are customers.
• Italian language skills (native speaker/advanced)
• Intermediate level of English.
• Full clean driving license required.
• Knowledge of recycling processes is a plus.

Additional Information

Will be made available to you: a company car, a laptop, a telephone, as well as the necessary tools and PPE (personal protective equipment).

We offer:

• A rewarding, unique and exciting full-time position in a fast-growing solid company focused on having a positive impact on the planet and making every resource count.
• Competitive compensation package including insurances, bonus and share scheme.
• Experience an international working environment with a great company spirit and an open feedback culture.
• Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.
• Embrace a Norwegian corporate culture that values transparent communication and eliminates hierarchical thinking.
• Engage in teamwork with highly qualified colleagues, providing opportunities for mutual learning and collaboration.

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer one question in the “Message to Hiring Manager” section when submitting your resume:

• What is the name of the main sorting machine at TOMRA Recycling?
• Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

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