Fraud Investigator

About KOHO

KOHO’s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. We first launched in 2017, and we have since built a community of over 1.5 million users. Leading investors around the globe believe in our vision, and we’ve successfully raised over $320M to make our vision a reality.

Discover our culture here and get the inside scoop from our team here!

About The Role

We’re looking for a Fraud Investigator to join our team for a role to work remotely based in Canada. 

Reporting to Senior Manager, Identity Fraud, you’re going to be a part of a team responsible for protecting customers from organized bad actors and working to disrupt financial crime.

Please note: the mandatory schedule for this his role will be 9 – 5pm Pacific Time from Tuesday to Saturday.

What You’ll Do

• Identify fraudulent accounts and disrupt the activities of bad actors
• Handle inbound fraud notifications with high quality investigations
• Work directly with KOHO users who are victims of fraud or scams
• Support the team in developing new investigative methods or process improvements
• Liaise with Law Enforcement and other Financial Institutions on investigations
• Work with other teams to help KOHO manage fraud

Who You Are

• 3 – 5 years experience in fraud investigations
• Strong analytical and problem-solving skills
• Strong communication skills
• Fluency in French would be an asset
• Advanced Excel or proficiency in SQL are assets
• Helpful designations: CFE, CAMS, CFA, CFCS

What’s In It For You?

We invest time and resources into making sure KOHO is as good as the people we hire. Here are some of the reasons we attract the best people:

????♂️ Balance Your Life – Company-wide summer wellness days, winter holiday closure, personal days, a wellness spending account, and maternity & parental leave top-up

???? Remote First – Work from anywhere in Canada with a budget to set up your home office

???? Level Up – Access to an in-house certified performance coach and an annual training budget

???? The KOHO Culture – We have won 7 “Great Place to Work ®” awards since 2019

???? Be an Owner – Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.

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