German Speaking Customer Engagement / Mobility Consultant with English in Turkey

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!

Be a part of our new project which is a world-famous automotive brand specialized in electric vehicles and EV mobility.

We are looking for enthusiastic candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the Customer Engagement Center.

For these roles it is essential that you speak both German and English .

• Customer Engagement Specialist

• Mobil Consultant

• Social Media Customer Support

You have the option to work 100% remotely , on our fantastic location in Istanbul or a combination of both.

What is important in your job:

• Provide remarkable customer engagement experiences.

• You will identify purchase options to support vehicle and related services sales.

• Support customers to purchase a vehicle or related services on the e-commerce platform.

• Having a year of sales experience is nice to have.

• And, of course we have set KPI’s so that we can show our excellent service as a team.

What you need to have:

• A passion for social media: Twitter, Facebook, Instagram etc.,

• C2/C1 level of English language is a requirement and the recruitment process will include a language proficiency assessment.

• For the training you will need to be available from Monday to Friday between 9.00 AM and 5.15 PM,

• After training period working hours are flexible: based on shifts between 09.00 and 21.00, from Monday to Sunday and be open to work outside normal hours between 21:00-09:00 for Road Side Assistance.

• Employees are invited to our Istanbul office 1-2 days in 3 months for customer visits. Travelling expenses for these visits are covered by our company.

• No experience working for a Social Media team? Don’t worry; We will train you!

Work hours:

• You’ll work flexible shifts.

What we offer you:

• A part-time/full-time contract.

• On top of that we offer: Sodexo, internet fee, private health insurance, referral program that will allow you to earn extra bonus.

• From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

• You have the option to work on our fantastic location in Istanbul or a combination of working on location and remote.

And did you know this about Conduent?

• This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.

• Our employees choose to build their careers at Conduent:

• More than 25% of our associates have been with us for 5 years or more.

• Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.

• Surveys show that 75% of our associates agree with this; “I belong at Conduent”.

We’ll welcome you into our team

Apply now!

The job search websites that Conduent works with in Turkey are Kariyer.net and Indeed, and we do not work on any web site or job search portal other than these web sites and our pages on Instagram and Facebook platforms under the name of Conduent Turkey.

For this reason, job notices published on pages such as isinolsun.com website or işin olsun job board are not respected, job notices published with Conduent or similar company names as a result of referrals from these portals or directed to any portal from this platform are not related to our company.

We state that the job notices aformentioned and the persons contacted due to these job notices are not related to our company Conduent Turkey, we would like to remind that the fee requested to be paid by a person contacted through above

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.