Global Product Manager – FSSC / ISO 22000

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Embark on a dynamic career as a Global Product Manager, overseeing the FSSC/ISO22000 product globally, where your mission will be to uphold the highest standards, foster effective communication, and drive unparalleled service delivery across the network.

Job Description

Role Purpose: Oversee global management of FSSC/ISO22000 product, ensuring standard integrity and smooth operations from proposal to delivery. Align product delivery with external KPIs and internal standards, implementing measures for professional service.

Main Responsibilities:

• Ensure global product delivery meets external KPIs and customer satisfaction targets.
• Act as key liaison with standard owner, representing the company at key meetings.
• Manage global accreditations, lead annual audits, and implement corrective actions for continuous improvement.
• Oversee technical review, certification decisions, and PWS approvals. Facilitate training for network consistency.
• Manage auditor approval process, ensuring criteria adherence and skill maintenance. Advise on additional training.
• Maintain system for auditor calibration, conducting witness audits as needed.
• Maintain professional, clear, and timely dialogue with the network. Assert authority for consistent standards.
• Communicate upcoming changes, revisions, and updates promptly.
• Collaborate with Global Food Certification Manager, offering product-specific support.
• Assist sales and commercial team with product-specific client requests for growth opportunities.
• Demonstrate willingness to travel as needed.

General Responsibilities:

• Adhere to Company’s Code of Integrity & Professional Conduct.
• Prioritize safety in line with policies and procedures.

Qualifications

• Bring a customer-focused approach with sharp business acumen.
• Radiate positivity, paired with pragmatism, analytical prowess, and a persuasive yet tactful demeanor.
• Drive and influence behavioral change with ease.
• Showcase strong presentation skills and navigate interactions seamlessly across all organizational levels.
• Excel in MS Office skills (Word, Excel, Teams, PPT, etc).
• Possess detailed knowledge of FSSC/ISO22000 standard.
• Juggle multiple tasks effortlessly with strong organizational skills.
• Master strong verbal and written communication skills.
• Fluent in English.

Desirable Skills & Competencies:

• Hold a lead auditor level qualification in the specific product.
• Showcase people management and experience with remote teams.
• Demonstrate extensive audit experience, including commercial proposal preparation.
• Take responsibility for maintaining accreditation against ISO 17021.
• Boast work experience within a large multinational company and adeptly manage communication within a vast network.

Are you ready to spearhead global excellence in food certification? Join us on this exciting journey!

Additional Information

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and remote work model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us: At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to be part of our motivated and dynamic team!

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