Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
The person in this role is expected to perform the following activities on day to day basis:
The person who will justify this role should be able to ramp-up fast on business and technology aspects, very articulate, innovative and should have a structured approach towards problem solving.
Hands-on work- coding, dash-boarding, business presentations, analytical modelling should be regularly expected based on business requirements.
On the personal front, the person should be highly self-motivated, hard-working, articulate, passionate towards new solution building and able to lead, motivate, drive and at the same time handle multiple teams across subgroups and work with multiple stakeholders across legal, finance, pricing, marketing, and sales teams.
Lead teams from multiple sub-groups managing operations, client communications, teams, business development initiatives, and analytical solutioning.
In this role, the Manager will need to evaluate team members on their performance, troubleshoot typical analytical problems with the team, do hands-on deliveries and coding when team gets struck, and even back-fill for missing team-members during their long leaves or transitions.
Qualifications
Grade 12
Masters in Statistics/Mathematics/Economics/Econometric from Tier 1 institutions Or BE/B-Tech, MCA or MBA from Tier 1 institutions – Preferred
Be able to conduct research and bring innovations to develop next generation solutions in core functional areas related to Promotion Effectiveness, Forecasting with detrending methods, Digital Marketing, Customer Relationship Management (CRM), Campaign Management & Data Insights etc
Tools: R, Python, SQL, SAS, hyve, spark
Experience in processing large amount of data using BigData technologies,
Advanced knowledge of Excel and VBA,
Knowledge of any visualization tools like Tableau, Spotfire, QlikView, Power BI etc.
Knowledge of AWS ML
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