Head of Business Operations Strategy

Company Description

Informa Markets:

Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. We provide marketplace participants around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, targeted digital services and actionable data solutions. We connect buyers and sellers across more than a dozen global verticals, including Boating, Pharmaceuticals, Food, Fashion, and Infrastructure. As the world’s leading market-making company, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year.

Informa:

Informa plc is a British publishing, business intelligence, and exhibitions group based in London, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It has offices in 43 countries and around 11,000 employees. Informa owns numerous brands including CRC Press, Fan Expo HQ, Game Developers Conference, Routledge, and Taylor & Francis.

Job Description

What we’re looking for:

The Head of Business Operations Strategy is responsible for collaboratively establishing, implementing, measuring and iterating, operational excellence in the portfolio. Reporting to the president, this role will own and drive the integration, process management, change management and continuous improvement. This leadership role will partner with stakeholders within the commercial team as well as shared functions such as Sales, Marketing, Finance, HR, Operations and Content to effectively establish needs, priorities and paths forward.

This role’s top priority is creating and managing operational KPI’s for the Ag, Aviation and HIMSS portfolio in partnership with their leads, from creation through continuous improvement helping us to operationalize our commercial ambitions.

Role Accountability and Duties:

• Develop and execute operational strategies to align with the overall business objectives.
• Collaborate with executive leadership to define and implement operational goals and objectives.
• Identify opportunities for process improvement and implement efficient workflows.
• Provide guidance and support to department heads, ensuring alignment with organizational goals.
• Establish key performance indicators (KPIs) and regularly monitor and report on operational performance.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Establish and maintain a structured business cadence for regular operational reviews and planning sessions.
• Ensure rigorous preparation of materials for executive and stakeholder meetings.
• Develop strategies, encompassing market analysis, competitive intelligence, and stakeholder engagement.
• Conduct capability gap assessments to pinpoint areas for improvement and expansion.
• Develop and refine the organization’s M&A strategy aligned with overall business objectives.
• Identify potential targets and opportunities for mergers, acquisitions, and partnerships.
• Conduct thorough market research and analysis to support decision-making processes.

Qualifications

What you bring to the team:

• Must be a strong leader with minimum of 5 to seven years of experience successfully managing internal relationships at a senior level.
• Ability to lead and conduct analysis and research leading to data driven recommendations.
• Experience and ease establishing external relationships with partners, vendors, and clients, alike.
• Strong business acumen and analytical skills with the ability to construct and evaluate approach to solutions to maximize ROI.
• Experience supporting process improvement, business integration, and continuous improvement initiatives for Sales, Marketing, Content functions.
• Must be a strong collaborator, working well with many types of personalities.
• Proven success navigating large corporate environments, leveraging matrixed resources, services, and platforms.
• Understand and values diversity with businesses and teams.
• Stellar project management skills.

This posting will automatically expire on April 5, 2024.

Additional Information

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount.
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
• Recognition for great work, with global awards and kudos programs.
• As an international company, the chance to collaborate with teams around the world.
• The salary range for this position is $138K-$175K, depending on experience.

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

All your information will be kept confidential according to EEO guidelines.

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