Hearing Coordinator – Employer Services (US Remote)

Company Description

Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We’re a member of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected – Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, experienced people and new ideas so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ that share our purpose #uniquelyexperian

Job Description

As the ideal candidate, you’ll need a drive for accomplishments. Strong written and verbal communication skills and ability to manage a variety of tasks within a fast-paced, collaborative environment, be solution-oriented while keeping tasks prioritized, and willingness to raise issues before they turn into problems, are important in this role. Strong organization, time management, problem solving, and communication skills are essential. The ideal candidate also brings creative and strategic solutions to the table to help solve complex problems and is someone who acts as a change agent to evolve processes and challenge current thinking. You will report to the Senior Hearing Manager.

A successful candidate is:

• Collaborative – Collaborate with fellow team members, peers and important partners; able to connect ideas across internal and external opportunities
• Creative and Curious – Challenge traditional approaches, inquisitive with a fondness for looking for new opportunities
• Determined and Disciplined – Optimistic about what can be; persistent; demonstrate a fierce commitment to challenging status quo

What you’ll be doing:

In addition to preparing witnesses for the hearing process, the Hearing Coordinator is responsible for all administrative tasks related to the hearing process such as:

• Ensuring all employer documents are submitted for hearing
• Register witnesses for hearing with state agencies
• Request postponements when employer witnesses are unavailable
• Provide analysis of potential further appeals on unfavorable hearing decisions
• Submit appeals and briefs to Board of Review or Commission level

Qualifications

What your background looks like:

• 3 years or more experience with unemployment claims and appeals process
• Good time management skills and ability to multitask
• Strong problem-solving skills and ability to work autonomously

Additional Information

Perks:

• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.
• Wellness plans, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.

Our uniqueness is that we celebrate yours. Experian’s culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

All your information will be kept confidential according to EEO guidelines.

#LI-Remote

This is a remote role.

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