Higher Education Account Executive

Job Description

Join the team redefining how the world experiences design.

Hello, g’day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we’ve made our way from down under, to hubs in Austin, San Francisco, and New York which are now home to our US operations. This role will be based in New York City and will be a hybrid role. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that’s all part of the fun. So this will give you the flavour of the type of things you’ll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Owning the university lifecycle. You’ll own strategy, planning, execution, and results within identified universities alongside a HED Advisor to drive additional MAU growth.
• Fostering relationships with university administration. You’ll onboard university professors and students via Single-Sign-on and provide strategic sales support to ensure a successful deployment of Canva across multiple campus departments and campus-wide implementations inclusive of students and professors.
• Focusing on the Education community. You’ll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within universities.
• Understanding the Canva user lifecycle. You’ll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
• Identifying trends and usage patterns. You’ll utilize data analysis to inform future product and marketing plans.
• Driving retention and engagement. You’ll continuously test, learn, and iterate on our lifecycle strategy at our identified districts to build meaningful and impactful relationships.

You’re probably a match if

• Experience with the Higher Education Market. You understand university efficiency solutions and are able to communicate with Instructional Technology Specialists and professors on how Canva can improve student learning outcomes through design and collaboration.
• Sales Expertise. You are comfortable selling education software solutions combined with real-world teaching and instructional technology design in order to drive MAU growth across institutions.
• Excellent Collaboration skills. You enjoy working alongside your direct team as well as with cross-functional teams.
• Experience with Implementing new Technologies. You have a deep understanding of how institutions roll-out new student technology and the ways University-wide deployments operate.
• Effective Communication skills. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to customers and the broader team.
• Strong Business Planning Skills. You have the ability to move from planning all the way through to implementation and complete projects that deliver high impact.
• Experience in Community Management. You understand social media standard processes and tactics for educating audiences.
• Growth Mindset. You’re eager to learn and develop your skills whilst having fun along the way!

About the team

At Canva, our Higher Education Consultant team is dedicated to helping educational institutions of all kinds create stunning visual content that inspires and engages students. Our team consists of experienced sales consultants who have a passion for education and a deep understanding of the unique needs and challenges of higher education institutions.

Our consultants work closely with our customers to understand their specific goals and objectives and provide tailored solutions to meet their needs. Whether it’s creating beautiful infographics to help students better understand complex concepts, designing eye-catching marketing materials to attract new students, or developing engaging social media content, our team has the expertise to help our customers succeed.

We are committed to building long-term relationships with our customers and providing exceptional customer service every step of the way to help you take higher education institutions to the next level.

What’s in it for you?

Achieving our crazy big goals motivates us to work hard – and we do – but you’ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here’s a taste of what’s on offer:

• Equity packages – we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

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