HR Operations Coordinator with Turkish

Overview

Location Overview

Working with inspiring and experienced colleagues, you’ll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.

Job Overview

As an HR Operations Coordinator, you will be responsible for employee services processes and transactions based on the agreed service catalogue and SLAs. The role will be responsible also for delivering standardized reporting and analytics and will leverage required HR systems and tools to meet the process requirements.

Responsibilities

• Coordinate and facilitate the hire to retire activities for the employees and ensuring that all required documentation is completed;
• Maintain and update employee records in the HR system, ensuring data accuracy and confidentiality;
• Ensure high level support of our employees with day-to-day HR transactions and queries (myServices);
• Document management: update of documents & preparing and checking the flow of contracts & annexes;
• Employment certifications;
• Benefits – maintain, update and send to benefit providers employee data required for obtaining medical care, life insurance coverage and benefits offered by the company;
• Absence management (LTA, Maternity/ Paternity);
• Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs;
• Reporting (ad-hoc & regular ones);
• Support various HR projects and initiative;
• Mass uploads of data;
• Preparation of procedures.

Qualifications

• Previous professional experience in HR Operations in Shared Services environment; related education will be the asset;
• Fluency in English and Turkish;
• Demonstrated ability to use initiative, work proactively and adapt quickly to a constantly changing environment;
• Extensive Microsoft Office tools knowledge (Excel, PPT, Outlook);
• Technical/functional skills & knowledge of HR tools (e.g. SuccessFactor, ServiceNow) would be beneficial;
• Reliability, autonomy, strong communication skills;
• “Can do” attitude and a willingness for undertaking significant challenges;
• Ability to multi-task and consistently work on right priorities.

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