Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. Ice-cream – Assistant National Accounts Manager, this role goes beyond a job — it’s an opportunity to build strong customer relationships, understand market dynamics, and enhance negotiation skills. With a focus on both online and offline channels, it offers valuable omnichannel experience. Your contributions drive customer satisfaction, business growth, and shape our future. If you are driven by growth, passionate about customer engagement, and eager to make an impact, then this role is just for you!
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
- Managing and developing the relationship with the Customers – Migros, CarrefourSA, Health&Beauty Channel
- Developing, implementing and optimizing the customer strategy
- Agreeing a joint customer business plans to meet business objectives
- Delivering, monitoring and reviewing the plan
- Providing customer and channel understanding
- Managing the customer P&L for the respective categories
- Negotiating trade terms and trade funding
- Managing customer operations
- Working in close collaboration with the CS&P team for the category input, customer marketing for the extra visibility plans, Marketing & Digital Hub teams for omnichannel plans for online & offline sales.
- Ensuring effective use of trade spend with your customers
- Driving & monitor Perfect Store execution KPI.
- Evaluating implementation of promotional & merchandising activities
- Inputting into the S&OP process including forecasting.
- Working closely with CBD Region Teams to improve performance & ensure the promotional execution in the field
- Drive Omnichannel growth in National Account Customers working closely with Digital Marketing teams for full funnel execution in online
- Drive Strategic Expansion into the Health and Beauty Channel with unlocking new growth opportunities.
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications:
- Working experience in Customer Business Development Department
- Performance and growth mindset
- P&L – financial acumen
- A strong sense of ownership and accountability
- High level of resilience and problem solving
- Negotiation and influencing skills
- Analytical thinking
- Crisis management skills
- Ability to inspire and motivate
- Customer and Shopper centric mindset.
- Excellent written and spoken English & Turkish
Leadership
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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