Inside Sales Representative (Bilingual)

Company Description

Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications. 

Buehler’s parent company, ITW, is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets.

Job Description

We are looking for a remote Inside Side Sales Representative to drive business growth by identifying and contacting existing and potential customers in a highly technical field. This role focuses on educating customers about our products and methods for sample preparation, hardness testing, and image analysis. This position will support a US territory while also assisting our Latin American customers as needed. 

• Assist in product selection, sizing, configuration, and pricing of Buehler’s products to fit the customer’s application through video presentation, email, or phone
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails within assigned territory
• Manage sales pipeline, track customer contacts, and account details using the company’s CRM system (Dynamics 365)
• Participate in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.
• Keep current with technological and competitive developments, update job knowledge by studying new product descriptions, and participate in educational opportunities
• Partner with the lab team to organize remote demonstrations for existing and potential customers
• Contribute to a team environment with the outside sales force in joint selling efforts for potential large business opportunities
• Track and present information on wins, losses, and forecasting data to the sales team
• Organize own work routine with the guidance provided by sales leadership

Qualifications

• Bachelor’s degree in a science/technical discipline or in sales/business administration
• Minimum 3 years of inside sales experience in a technical industry
• Proficient in writing, reading, and speaking in both Spanish and English
• Strong verbal, written, and interpersonal skills for email, telephone, or video communication
• Ability to work independently as a self-starter, successful at prioritizing work
• Formal or corporate sales training experience
• Ability to multi-task a high volume of projects at one time
• Decision-making, problem-resolution, and creative thinking skills
• Proficient level of competency in using Microsoft applications such as Word, Excel, PowerPoint, Outlook
• Ability to travel at least 10% of the time

Additional Information

• 7.5% 401k match
• 4 weeks of paid time off
• 10 paid company holidays
• Recognition program
• Competitive health insurance

Base salary: $60,000 – $70,000 + commissions. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. 

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