IT Manager

This position is responsible for managing all local computer technology and services in the Hotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation and email systems, departmental systems for front office, back office, sales & catering, personnel, spa, and other network based software supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies.

Key Responsibilities

• All IT Systems are running smoothly in the hotel and the IT function is acting in a proactive manner rather than reactive.
• IT is driving efficiencies in the use of applications enabling the other departments to successfully complete their tasks.
• All Corporate IT related policies and procedures have been implemented and a successful self audit has been carried out.
• The IT department runs to budget.
• The hotel has an acceptable level of PCI compliance.
• All Kempinski standards related to guest facing technology are implemented to an acceptable level.

Job Requirements

• Experience of Kempinski standard systems
• Opera PMS
• Opera S&C
• Micros POS
• MS Office
• LAN and WAN implementations
• Watchguard
• Guest Facing Technologies
• Telephony and Communication solutions
• Facilities and Guest Service solutions
• HSIA solutions

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