Key Account Manager

Job Location: İstanbul

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

As a Key Account Manager – Migros & Carrefour, your main responsibility will be guiding Ferrero’s sales strategy. You’ll work alongside the head of accounts to build brilliant relationships with a breadth of clients, define sales strategies, targets, programs, commercial initiatives, and promotional policies. If you’re looking for a role with variety, this is it.

This is an Istanbul based role and you will be directly reporting to the Supermarkets Channel Manager. If you are ready to take the challenges of a dynamic working environment and love to be a part of a dynamic team, then please apply!

Main Responsibilities:

• Develop customer specific (SMART) plans covering overall strategy, specific goals (what will be achieved) and tactics (how this will be achieved) for range, merchandising, promotions, pricing, service and distribution
• Make negotiations with Key Account for yearly and periodic contracts
• Perform periodical visits to the customer to develop a trust based, mutually beneficial relationship at all appropriate points of interaction
• Build the account budget and gain agreement on it to deliver customer specific plans at the desired profitability
• Provide desired level of forecasting for company production planning

Who we are looking for:

• Preferably 6+ years of experience in related roles,
• Good knowledge of sales channel & client culture
• Experience in budget and P&L management
• Excellent communicator with strategic and interpersonal skills
• Strong analytical skills and proactivity
• Fluency both in English & Turkish

How to be successful in the role and at Ferrero:

We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes. 

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