Canva
Job Description
Join the team redefining how the world experiences design.
Hey, g’day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time-consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contractor or Freelancer at Canva, you can work fully remote, meaning you have ultimate flexibility. Wherever works for you, works for us.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that’s all part of the fun. So this will give you the flavour of the type of things you’ll be working on when you start, but this will likely evolve.
We’re looking for a Languages and Localisation expert to rapidly improve the customer experience in 7 Indian languages (Bengali, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam). You’ll partner with our translation agency and Canva’s localisation specialists in the localisation operations and quality team to create and implement a translation quality plan in these languages. This is a 3-month contract role based in Australia.
At the moment, this role is focused on:
- Implementing a plan to assess the current status of translation quality with support from our translation agencies and other resources/tools.
- Prioritising efforts such as style guide reviews, quality review cadences, and other approaches to identify and address any systemic translation issues.
- Rapidly assessing the current status of translation quality in the target languages
- Using your expertise in languages and localisation to identify and prioritise opportunities for improving translation quality
- Engaging with translation agencies and internal localisation specialists to align on a plan for ongoing governance
You’re probably a match if
- You should have a good understanding of the challenges faced when translating into low-resource languages
- You understand the needs of LOTE customers and the opportunities available to meet those needs, ideally from experience working in a localisation/internationalisation environment within a SaaS company
- You love taking things from chaos to clarity — you’re a natural at understanding ambiguous, complex problems and communicating them simply to others
- You also have the drive to see things through despite changes and setbacks
- You’re great with tech (Atlassian project management tools, basic web development) and you write a mean doc
- Speaking multiple languages is a huge bonus, as is vendor-side experience with localisation
Also, we’d love it if you had…
- Expertise with localisation tools and processes; bonus marks for Smartling experience
- A tertiary education in linguistics, languages, or localisation
About the team
The Global Services subgroup is responsible for the localisation of Canva’s product and marketing as well as the tools, processes, and assets that make this mission possible. We sit within the Marketing supergroup but service the whole organisation — from customer support and sales through to our AI features and the core editing product. Global Services is made up of localisation specialists, designers, and language managers (native speaker language experts) who work across the business to achieve our mission of equipping all Canvanauts with the best practices, insights and processes they need to go global. As a key part of Global Services, the Product Localisation team ensures speakers of over 100 languages have an intuitive, localised experience as they utilise all and any of Canva’s products. #LI-JRW
Other stuff to know
We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.
Please note that contractor accreditation meetings are conducted virtually.
We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above – we still want to hear from you!
Check out lifeatcanva.com for more info
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