Omnichannel Operations Specialist – Dockers Turkey

JOB DESCRIPTION

KEY RESPONSIBILITIES

  • Conduct quantitative analysis and insights to optimize omnichannel profitability.
  • Review business performance weekly to identify opportunity and risk, escalating issues for resolution.
  • Collaborate with merchandising and planning to support related teams defining the optimum assortment to achieve sales plans and develop.
  • Actively manage opening and processes for new doors in retail and wholesale inline with the expansion strategy and align with global teams
  • Create and track performance reports, communicate the KPIs with vendors on digital channels.
  • Support on omnichannel promotional calendar; prepare communicational and operational tools and lead the execution.
  • Manage external vendor relationships, including supply, IT and maintenance vendors for Store facilities and internal operations
  • Drive omnichannel sales profitability by identifying productivity improvements and OPEX savings opportunities, aligning with internal stakeholders and implementing the changes, in line with local legislation and company strategies
  • Develop and implement operational policies and procedures for stores, taken into consideration time and resources optimization and relevance according to local store needs
  • Participate in the preparation of business plans by coordinating part of the process and supporting business partners in planning activities. Effectively organize, prioritize and schedule activities to meet deadlines.
  • Maximize EBIT based on outcome of Labor model/workforce management tool and hit payroll target. Lead compensation cost and provides worked hours. Monitor & track worked hours, productivity per hour and compensation cost for the markets.

Requirements

  • Bachelor degree in Business area or equivalent
  • Minimum 3 years of strong omnichannel operational background preferably in apparel company.
  • Fluent in English
  • Good understanding of Retail processes
  • Customer focused and build engagement with others
  • Good knowledge of store P&L’s
  • Pragmatic, team player and problem solver
  • Able to meet deadlines
  • Excellent written and verbal communication skills
  • Influence change and strong organization skills
  • Able to build strong business relationships
  • Willingness to work within flexible working hours if required,
  • No military service obligation for male candidates,
  • No travel restrictions.

LOCATION

Istanbul, Turkey

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

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