The Customer Support Administrator is responsible for delivering assigned tasks as part of a back office team, which support the effectiveness of the Customer Operations functions. Providing services offering advice based on contributing to enablement and maintenance of effective day-to-day customer service without facing the customer directly.The Customer Support Administrator may also perform tasks related to general analyses and reporting, billing activities, workforce planning and other general administration, filing and systems maintenance.Typically reports to the Senior Customer Support Team Leader.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
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