Operations Leadership Senior Manager – Environmental Remediation

Company Description

Work with Us. Change the World.

At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We’re one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Federal Practice Operations Lead (POL) to support our Federal Remediation Business Unit. This position will report to the Director of Operations (DOO), and shares responsibility with the Practice Lead (PL) and DOO for the profit & loss (P&L) and overall operational performance of the Federal Remediation business unit. 

The Federal Remediation business unit is a nationwide business unit overseeing Federal Remediation work for Department of Defense (DOD), Department of Energy (DOE), and the Environmental Protection Agency (EPA). The POL is accountable for partnering with stakeholders to deliver the annual operating plan, which contains clear expectations of hiring / labor volume, project performance, discretionary G&A spend, business development investment, billing and collections, and utilization. Core responsibilities fall under the broad categories of driving project delivery performance, proposal approval and pricing support, resource management, risk assessment and management, process improvement, P&L forecasting and budgeting, daily operational troubleshooting, performance reporting, margin improvement initiatives, and performance improvement planning.

The POL has an important role to continuously assess and improve the commercial acumen and project management capabilities of the project managers in the Practice and support the nomination and training of new PMs and deputy PMs. This role also serves as a supervisor for the portfolio delivery leads (PDLs) and recruiter of new PDL-talent from across the business.

Responsibilities include:

• Driving monthly, quarterly and annual performance and owning the processes related to financial forecasting (monthly, quarterly and annual forecasting efforts)
• Analyzing and presenting performance to the department leaders to support the tracking of their KPIs against goals.
• Acting as a point of escalation for project issues, such as resourcing gaps, technical issues, invoicing and cash collection challenges, subconsultant and vendor concerns, etc.
• Driving strong working capital performance by actively monitoring Unbilled, Billed AR, DSO, and striving to meet billing and collections goals.
• Reviewing and approving pursuit strategy and proposals
• Ensuring PDLs are effectively using project reviews to monitor client satisfaction, resourcing, forecast, schedule, risk, and quality management.
• Ensuring PDLs are requiring bottoms up ETCs from PMs as needed to support our financial tracking on projects.
• Attending high risk project review calls and supporting projects at-risk with mitigation plans.
• Driving consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements.
• Drive workload balancing across the Federal Remediation Practice and broader enterprise
• Approving G&A expenditures and/or supporting department leadership with the assessment and approval.
• Ensuring the accuracy of the Practice’s R18 data and output reports.

Qualifications

Minimum Requirements:

• Bachelor’s Degree in Engineering, Environmental Sciences, or comparable technical, business, or professional degree
• 10+ years of relevant experience or equivalent combination of skills, experience, and education
• 2 years of leadership experience
• U.S. citizenship

Preferred Qualifications:

• Strong project management skills
• Business development skills and experience such as client service and proposal preparation
• Strong verbal and written communication skills, including ability to present to an internal audience and facilitate workshops
• Change enabler with an ability to promote best practice and coach & mentor staff
• Strong positive communication style when working through challenging issues, differences of opinion, project mitigation plans, etc.
• PMP certification preferred but not required
• Experience managing operational performance of a Federal Environmental Remediation portfolio

Additional Information

Please note that this role can be based anywhere in the United States and compensation data will vary in each location, including higher or lower than the stated range.

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About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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