Company Description
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
JOB DESCRIPTION
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- To consistently offer professional, friendly and engaging service
- To greet, check in and settle guest accounts while ensuring all service standards are followed
- To assist guests regarding hotel facilities in an informative and helpful way
- To respond to each Guest who approaches the Reception Desk
- To drive rate through up-selling room brands
- To follow department policies, procedures and service standards
Qualifications
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, and work in a dynamic environment. In addition, the candidate should possess:
- Previous customer related experience asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Fluency in English
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Note: Customization may be included for any specific local or legislative requirements, such as work permits
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