Retail Training Executive

QUALIFICATIONS AND JOB DESCRIPTION

Sephora is the world’s most loved beauty community, offering a unique retail experience for passionate clients and innovative beauty brands, encouraging them to be fearless in their creativity and self-expression.At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 2 600 stores & corners in 38 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 40 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future with Sephora.

Sephora has been active in Turkey since 2007, with 41 stores and online in 10 different cities. As Sephora Turkey, we are looking for a “Axes & Communities Trainer” with the following skills and qualifications;

Implementation of program design of in store, Omni channel client & services
Turkey related axe community development & promote & communicate around EME & Local program
Country expert / level ( 1-2-3) coordination , AC, performance ,training and development
Following up the criteria used in country -defined by SU EME and Local HR
Creating and following up on structure of local training needs and rounds.
Aim to create a full coherent approach between EME and country
Coordinate and reports KPI’s both for related axe services and axes community roles
Analyze the usage and results of My SU, Attensi and Omni Service tools monthly
Responsible for the development of the teams at the point of excellent customer experience
Fluency in both written and spoken English, French is a plus
Excellent knowledge of MS Office applications
Bachelors degree
Skincare experience is plus
Experienced in team management is crucial