Sales Support Engineer

Job Title: Sales Support Engineer

Division : Weir Minerals

Location: İstanbul, Tuzla

Onsite

Purpose of Role: This role will be initially responsible for supporting all OE sales activities in Turkey. The goal is to ensure that all sales-based tasks will be correctly processed through company’s CRM and ERP systems. The position holder will be responsible of the correct communication of the sales team with each-other, data-base and functional positions.

Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

• Manage country activities in line with Quality and SHE procedures, support the sales team on-site, and maximize sales opportunities for the Weir Minerals Equipment product portfolio.
• Order Management: Prepare and follow up on quotations, manage the order entry process, and handle order amendments.
• Address customer complaints, ensure customer satisfaction, and visit customer sites at least four times a year to build strong relationships.
• Maintain CRM & ERP systems, prepare reports, and set up new customer accounts.
• Coordination: Collaborate with the planning team on delivery dates and run customer satisfaction surveys with marketing.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:

• Bachelor’s Degree in Mining, Mineral Processing, Mechanical Engineering, or a related field (preferred).
• At least 2 years of experience in a similar role.
• Excellent written and verbal communication skills, proficiency in MS Office applications, SAP is a big plus, and a strong result orientation with a commitment to continuous improvement.
• Proven ability to effectively collaborate with peers and senior business leaders.
• Fluency in both written and spoken English.

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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