Senior Commercial & Retail Property Manager

Job Title

Senior Commercial & Retail Property Manager

Job Description Summary

Job Description

Senior Commercial & Retail Property Manager

Location: Turkey

As the Senior Commercial & Retail Property Manager will be responsible for managing a national property portfolio in Turkey of around 50 sites on behalf of international financial services client. You will be part of a global team servicing the client and will report to an Account Manager located in London.

Bilingual candidates required (fluent / native Turkish and English)

Key Responsibilities:

Oversee transaction management service delivery for client within assigned geography (lease renewals, acquisitions, dispositions -subletting-early surrender, freehold acquisition / disposition) and valuations

Daily tasks for this portion of the role would be :

• Understand and advise client on commercial (office / retail) market rent changes, indexation risks and other real estate market insights to help client understand how to optimize their real estate (operating) budget
• Oversee or perform transactions for client (renew leases, negotiate rent changes, lease acquisitions, etc.)
• Ensure all necessary reporting and business case approval is done for client to execute lease
• Liaise with lease data management team to provide lease contract and information related to the lease terms & conditions

Oversee estates management service delivery within assigned geography (Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant)

Daily Tasks would include :

• Be main contact for landlord around notices, access to building for repairs, ensuring building is being managed as per lease conditions (common areas, security, etc.)
• Ensure cost effective operational running of properties 
• Ensure adherence to lease terms and compliance with statutory requirements and advising client of same

Work within a global account team to ensure :

• Ensure service delivery meets performance standards
• Track and report all data required for performance (KPI) reporting
• Actively participate and gather all required data & insights for portfolio planning process 
• Identify and drive through cost savings for Client 
• Lead and ensure effective client relationship management for client stakeholders in assigned geography and scope of service

Key Performance Indicators:

• Contribution to achievement of client and regional targets
• Client satisfaction
• Delivery of regular and accurate client reports
• Services undertaken within client budget
• Continuous improvement, operational efficiency opportunities and innovation

Knowledge & Experience:

• People management experience10+ years of portfolio management experience, preferably with finance sector experience
• Up to date knowledge of legislation regarding property management in Turkey
• Demonstrable technical competence in property management
• Basic IT skills (word-processing and spreadsheets)
• Experience in property management, preferably with an international firm 

Skills & Qualifications: 

• Forward Planning – Plans and priorities own workload in order to achieve property management deliverables
• Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards
• Commercially Minded – Seeks efficiencies and cost savings for the client
• Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
• Degree level estate management qualification or equivalent desired
• Membership of RICS

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