Senior Quality Assurance (Remote)

Company Description

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Senior QA at M3 Global Research, an M3 company.

About the Business Unit: 

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

M3 Global Research is seeking an experienced Senior QA Lead to join our Quality Assurance team. This role will be pivotal in ensuring the delivery of high-quality, reliable software by establishing automation testing frameworks, defining testing strategies, and guiding the QA team. The ideal candidate has a strong background in automation testing, excellent problem-solving skills, and a keen attention to detail, working closely with stakeholders to align QA processes with business goals.

Essential Duties and Responsibilities:

• Develop and implement a robust automation testing strategy, ensuring scalability and efficiency in the testing process.
• Lead the design and execution of test cases, test scripts, and test data to validate software quality.
• Collaborate with cross-functional teams to understand project requirements and provide testing expertise during all phases of the software development lifecycle.
• Mentor and guide junior QA team members, promoting best practices in test automation and manual testing.
• Establish and monitor key metrics to track QA performance, quality improvement, and testing coverage.
• Identify and troubleshoot complex issues in testing environments and production.

Qualifications

Competencies:

• Analytical mindset with attention to detail.
• Strong communication and interpersonal skills for cross-department collaboration.
• Ability to work in a fast-paced, agile environment.

Knowledge and Skills:

• Proficiency with automation tools and frameworks (e.g., Selenium, Appium, Cypress).
• Strong knowledge of testing methodologies, including functional, regression, and performance testing.
• Familiarity with CI/CD pipelines and integration of automated tests.
• Experience in scripting languages (e.g., Python, JavaScript) and SQL.

Education and Training Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in QA, with at least 2+ years in automation testing.

Additional Information

Benefits:

A career opportunity with M3USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day
• M3 reserves the right to change this job description to meet the business needs of the organization

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